We take great care to safely and securely package your pieces. Our frameless artwork is delivered in damage proof paper tubes. The average delivery schedule is about 1 week for artwork.
Depending on shape and size, most of our furniture is individually packed using recycled muslin, bubble wrap, corrugated sheet and hard ends. When required, pieces are also shipped in crates using wood/ ply for extra protection. Transportation is taken care of by a shipping company best suited to deliver to your address. The average delivery schedule is about 2 weeks for furniture.
For international shipping, please write to us at firstname.lastname@example.org. Don't forget to mention the pieces you are interested in.
Returns & Refunds
We stand behind the quality of our products and want every purchase to be a positive experience. We will do our best to make things right if you are not satisfied. We only issue refunds if our furniture & other items have been damaged during shipping, have been misrepresented on our website description or although very unlikely, the order has been mixed up. Any damage or misrepresentation must be brought to our notice within 48 hours of delivery along with photographic evidence. The item to be returned or exchanged will have to be shipped back to our warehouse in Calcutta. Once the item is received, we will refund the cost of the item excluding shipping charges, if any.