Shipping & Returns

ARTWORK
We dispatch all unframed orders within 2 - 3 business days and all framed orders within 7 - 10 business days.

Shipping within India
Unframed Prints : 2 - 3 business days
Framed Prints : 5 - 7 days

Shipping Outside India
Unframed Prints : 3 - 5 business days
Framed Prints : 7 - 10 days
Some countries & remote islands may have longer delivery timelines.

Returns
We take special care to ensure that your artwork reaches you in perfect condition. But in the rare event of any damage incurred during shipping, incorrect product delivery or size mismatch please notify us within 24 hours with photographic evidence of the issue and we will initiate a replacement. For our customers outside India, the shipping charges for returning the item will be borne by the customer. Returns or exchanges in any other case will not be possible.



FURNITURE
Depending on shape and size, most of our furniture is individually packed using recycled muslin, bubble wrap, corrugated sheet and hard ends. When required, pieces are also shipped in crates using wood/ ply for extra protection. Transportation is taken care of by a shipping company best suited to deliver to your address.

Shipping 
The average delivery schedule is about 2 weeks for furniture. For international shipping, please write to us at studio@calcuttan.in. Don't forget to mention the pieces you are interested in.

Returns
We stand behind the quality of our products and want every purchase to be a positive experience. We will do our best to make things right if you are not satisfied. We only issue refunds if our furniture & other items have been damaged during shipping, have been misrepresented on our website description or although very unlikely, the order has been mixed up. Any damage or misrepresentation must be brought to our notice within 48 hours of delivery along with photographic evidence. The item to be replaced will have to be shipped back to our warehouse in Calcutta. Once the item is received, we will initiate a replacement.